This is the Privacy Policy (“Privacy Policy”) of RSG Developers Private Limited (“Company”. or “we”) This Privacy Policy shall be effective and shall remain valid, unless expressly provided so. The Company shall have the right to update this Privacy Policy from time to time at its sole and absolute discretion.
This document is an electronic record in terms of the Indian Information Technology Act, 2000, as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The access and use of the website www.rsgdevelopers.com including related software, mobile and other applications and functions and features thereof ("Platform") by the users / subscribers / visitors (“Users” “you” “your”) shall be, inter-alia, governed by and be subject to the Privacy Policy prevalent as on the date of such visit / access / use.
This Privacy Policy is an integral part of the Terms of Use as mentioned on the Platform. This Privacy Policy is incorporated into the Terms of Use by reference. Terms not otherwise specifically defined in the Privacy Policy shall have the same meaning ascribed to them in the Terms of Use.
The Company values the trust the Users place in the Company. Therefore, the Company insists upon the highest standards for secure communication and User information privacy.
Please read and understand this entire Privacy Policy carefully to learn about the Company’s information gathering, usage, storage and dissemination practices. The Privacy Policy specified herein is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting or accessing the Platform and / or using the features, functions and service offerings thereon, you agree to be bound by this Privacy Policy. If you do not agree, please do not use or access the Platform.
By mere use of the Platform, you expressly consent to our use and disclosure of your personal and non-personal information in accordance with this Privacy Policy.
This Privacy Policy governs the manner in which the Company collects, uses, secures and shares information collected from Users of the Platform. Additionally, it describes your choices regarding use, access and correction of your personal information.
The Company has policies and procedures concerning the collection, storage use and security of your information that will help protect your privacy. This Privacy Policy endeavours to help us serve you while maintaining strict privacy and security standards.
Web browser Cookies
We may automatically receive and collect certain anonymous information in standard usage logs through our web server, including computer-identification information obtained from “cookies”.
Our Platform may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies. If they do so, note that some parts of the Platform may not function properly.
1. Types of Information
The Company collects several types of information which is primarily used to serve you better and maintain authenticity of Services by identifying you. Details of such information (collectively called “Information”) are as follows:
1.1 Personal Identification Information
“Personal Information” is the information collected that can be used to uniquely identify or contact you. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the Platform, register on the Platform, fill out a form, respond to a survey, or in connection with other activities, Services, features or resources we make available on the Platform. We will collect the personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply this information, except that it may prevent them from accessing or using any or all of the activities, Services, features or resources available on the Platform. Users may be asked for, as appropriate, for the following Personal Information:-
● Contact information, such as name, email address, phone number, address.
● Father’s/ husband’s name.
● Date of birth.
● Occupation.
● Gender.
● Identification/ Verification code such as one time pass (OTP) etc.
● Billing information such as your credit card number, debit card number, billing address.
● Information regarding your interactions or transactions on the Platform.
● Any other ‘sensitive personal data or information’as defined under the applicable laws in India.
The information from third-party providers or external APIs (such as the Google API) will be collected only if explicit consent and access is granted by Users to do the same, during the signup process.
1.2 Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Platform. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Platform, such as the operating system and the Internet service provider utilized, an IP address, assigned to the computer which you use, the domain server through which you access the Platform, and other similar information (“Non-Personal Information”). This Non-Personal Information would not assist the Company to identify you personally.
1.3 Surveys
The Company may email you or post various surveys on the Platform. The surveys may request for your demographic information (age, gender, and familiarity with the Platform, your interests, content, products and services) and your feedback on activities, Services, features or resources available on the Platform.
1.4 Customer Service Communications Information
The Company may collect Personal Information, Non-Personal or Other Information when you post or submit comments, questions, complaints or suggestions regarding Services.
1.5 Other Information
The Company also collects information regarding your usage of the activities, Services, features or resources available on the Platform. This other information includes, but is not limited to, pattern of use of Platform by you, pages visited, posts/comments made on any page of Platform etc. (“Other Information”).
2. Mode of Collection of Information
2.1 When you use the Platform, we collect and store your Information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide activities, Services, features or resources available on the Platform in a customised manner to make your experience safer and easier.
2.2In general, you can browse the Platform without telling us who you are or revealing any Personal Information about yourself. Once you give us your Personal Information, you are not anonymous to us. We may collect your Non-Personal Information, just by you browsing the Platform. When collecting Personal Information from you we indicate which fields are required mandatorily and which fields are optional. You always have the option to not provide information by choosing not to use a Service or feature or resource on the Platform. We may automatically track certain information about you based upon your behaviour on the Platform. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Platform / app or not), which URL you next go to (whether this URL is on the Platform or not), your computer browser information, and your IP address.
2.3 We may receive Personal Information about you from third parties, such as external APIs and social media services, wherever applicable. If you access the Platform through an external API or a social media service or connect a service on the Platform to a social media service, the information we collect may include your user name associated with that social media service, any information or content the social media service has the right to share with us, such as your profile picture, email address or friends list, and any information you have made public in connection with that social media service. When you access the Platform or otherwise deal with the Company entity through an external APIs or social media services or when you connect the Platform to social media services, you are authorizing the Company to collect, store, and use and retain such information and content in accordance with this Privacy Policy.
2.4 We may use data collection devices such as "cookies" on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Most cookies are "session cookies" meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain Services, features or resources on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties.
2.5 If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information.
2.6 If you choose to post messages on our message boards, if available, or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
2.7 If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information into a file specific to you.
3. How we use the Information collected from Users
3.1. The Company undertakes not to disclose (includes selling, sharing and renting) Personal Information collected by the Company at any time to any third party without your consent except in accordance with this Privacy Policy. However, the Company reserves the right to disclose Information in good faith:
a) if required by law or any authority;
b) to protect and defend rights and interests of the Company, employees/ agents of the Company, other users or the general public;
c) to enforce Terms of Use and other policies of the Company;
d) to address concerns raised by a third party.
3.2. The Company uses Personal Information to provide its Services and to facilitate transactions. To the extent the Company uses your Personal Information to market to you, we will provide you the ability to opt-out of such uses. We use your Personal Information to identify and authenticate Users, resolve disputes; troubleshoot problems; help promote a safe service; billing and collect money; measure consumer interest in our Services, inform you about Services, and updates; customize and improve your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise specified in the Privacy Policy.
3.3. In our efforts to continually improve our Service offerings, we collect and analyse demographic and profile data about our users' activity on our Platform.
3.4. We identify and use your IP address to help administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information.
3.5. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like postal/ zip code, age, or income level). We use this data to tailor your experience at the Platform, providing you with content that we think you might be interested in and to display content according to your preferences.
3.6. Information collected can be used by the Company within the Company or by its affiliates/ contractors/ agents for analysis and determination of statistics, demand and supply, pattern of usage etc.
3.7. The Company may use the User’s data collected from external APIs (such as the Google, or other service providers which the Company integrates with the Services from time to time) for the purpose of allowing them to access and use the activities, Services, features or resources available on the Platform.
4. Sharing your Information
4.1. With Service Providers
We may share your, on a need to know basis, with third parties that provide services to help with our business activities. These third parties are authorized to use your Personal Information only as necessary to provide certain services to us, including but not limited to:
● Providing cloud infrastructure
● Sending transactional communications
● Sending marketing communications
● Providing customer service
● Conducting research
● Payment processing
4.2. With Other Third Parties
We may share your information with other third-party business partners strictly on a need to know basis, for the purpose of enhancing our Services or providing additional Services on request. If you do not want us to share your Personal Information with third-party business partners, please contact us at the contact information below.
5. How do we secure your Information
5.1. We adopt generally accepted, reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored on our Platform.
5.2. The Company deploys reasonable security measures in place to protect the loss, misuse, and alteration of the information under our control. Once your information is in our possession we adhere to reasonable security guidelines, protecting it against unauthorized access.
5.3. Your information will primarily be stored in electronic form however certain data can also be stored in physical form. We shall store, collect, process and use your data in Republic of India in compliance with applicable laws. We may enter into agreements with third parties (in or outside of India) to store or process your information or data. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information / data.
5.4. If you have any questions about the security of your Personal Information, please contact us at the contact information below. We may retain your information for as long as your account is active or as needed to provide you Services, comply with our legal obligations, resolve disputes and enforce our agreements. Please note, your information may remain stored in archive on our servers even after the termination of User’s association with the Company.
6. Links to other Websites
The Platform may carry links to other websites. Your use of and activity at such other websites are at your own risk and the Company takes no responsibility regarding information dissipated by you at such websites.
7. Obligations of the Users
To help the Company protect information, the Users are required to maintain the privy of information. The Users are also prohibited from communicating information provided by the Company to a third party unless required by law or in compliance with agreements entered between Users and the Company.
8. Disclaimer as to Loss
Although, the Company has ensured the security of Personal Information collected. However, considering the open nature of internet, such information may be accessed by unauthorised entities/ software/ codes in a cyber-security incident. The Company assumes no liability whatsoever with respect to access of information in case of a cyber-security incident.
9. Changes to this Privacy Policy
The Company has the sole and absolute discretion to update this Privacy Policy, from time to time, to reflect modifications to our information practices. If we make material changes, we will post a notification on the main page of our Platform and send you an email. We encourage Users to frequently check the Platform for any changes to the Privacy Policyand stay informed about how we are helping to protect the Personal Information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
10. Your Acceptance to the Privacy Policy
By using the Platform and/ or by providing your information, (i) you signify your acceptance of this Privacy Policy, and (ii) you consent to the collection and use of the information you disclose on the Platform in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If you do not agree to this policy, please do not access or use the Platform. Your continued use of the Platform following the posting of changes to this policy will be deemed your acceptance of those changes.
You shall always have an option to withdraw your consent for collection and use by the Company of your information by intimating the Company about such withdrawal by writing to the Company at the below mentioned contact information. In case, you withdraw your consent for collection, storage and use of your information by the Company, the Company shall be entitled to restrict, control or terminate your access and use of all or any of the activities, Services, features or resources available on the Platform.
11. Contacting Us
If you have any questions about this Privacy Policy, the practices of this Platform, or your dealings with this Platform, please contact us at:
Email: [•], or
Address: [•]